Reference

How petir178 Handles Your Personal Data

This Privacy Policy explains what data we collect when you open an account, make a deposit through DANA, OVO or GoPay, or reach out to our support team.

Account data kept secureDANA, OVO, GoPay wallet data protectedYour rights explained clearlyContact us to request changesAvailable where local law permits
petir178 How petir178 Handles Your Personal Data
HOW WE PROTECT YOU

Our Data Handling Practices in Plain Terms

Account Security

Your account is protected with SSL encryption on every login and transaction. OTP verification is required when you log in from a new device or browser session.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your last-used wallet. Non-essential cookies can be switched off in your account settings at any time.

Data Retention

We keep your account records for as long as your account remains active. Once you request account closure, we remove non-essential data within the period required by applicable local law.

Your Rights

You can request a copy of your stored data, ask us to correct inaccuracies, or request deletion of data we no longer need to hold. Contact support via live chat or email to start that process.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

Team online

Live Chat

Open the live chat icon from any page on petir178 to reach our support team directly. Raise a data request or ask about your stored account information.

Email Support

Send your data request or privacy concern to our support email. Include your registered account name and the e-wallet — DANA, OVO or GoPay — linked to your account.

Account Settings

Log in and go to your account settings to review the personal details we hold, update your registered wallet, or request deletion of non-essential stored data.

Questions About Your Privacy on petir178

These are the questions we hear most from people checking how their data is handled. If your question is not covered here, our live chat team can help directly from petir178.

We collect your name, email address, and any e-wallet details you link — DANA, OVO or GoPay. Session and transaction data is also recorded to process your deposits and withdrawals.

No. Your wallet data is used only to process your transaction. We do not sell or share payment details with third parties outside of what your wallet provider requires to complete the transfer.

Log in and go to account settings, or contact us via live chat or support email. Include your registered account name so we can locate and send your data within a reasonable timeframe.

Yes. Once your account is closed, we remove non-essential data within the period required by applicable law. Contact support to start a deletion request for your stored account records.

We use session cookies to keep you logged in and preference cookies to remember your wallet choice. Non-essential cookies can be switched off from your account settings at any time.

Yes. The same data rules apply across all eligible regions where access is permitted under local law, including for accounts accessed from within Indonesia. Eligibility depends on local law and the region you access from.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.